Confirmed Service Customer
I drove from Hopkinsville for an 11:30 appointment. I was told the car would be ready by 1:30 pm. It had not even been started to be worked on at 1:30. I was then told it would be another hour before it was ready. I had to threaten to take it beck to my dealership in Hopkinsville before it was worked on. I did not leave the dealership until 3:00 pm. The total lack of customer service is unacceptable. I don't know why I had to make an appointment if the time wasn't honored. I won't be bringing my car back for any other service.
Milan C.
HOPKINSVILLE,
KY
Business Response
Milan, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to us at (270) 842-4881 to speak to our manager directly.
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Reviews of Leachman Buick GMC in Bowling Green, KY
Wondering if Leachman Buick GMC is the dealership for you? We strive to have the best sales and service for all Bowling Green area drivers. Our reviews ensure that we are continuously working towards having better experiences for anyone who visits us. Read more of our reviews here! Contact us, or visit us in Bowling Green today for more information today!
Leachman Buick GMC Cadillac
2012 SCOTTSVILLE RD
BOWLING GREEN
KY
42104-4102
US
Hours Of Operation
Sales
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed